Refund & Cancellation Policy

This policy sets out our refund and class-cancellation rules. Please read it before enrolling.

Free demo first

Every new student gets a free demo class before any payment, taught by the same teacher who will coach them. This lets you decide with confidence before you commit.

Fees are non-refundable

Once paid, fees are non-refundable if the student or family chooses to stop for any reason — including relocation, a change of school, or personal circumstances. This applies to term payments and to the full-year (upfront) payment.

The one exception: if we end the classes

If ConceptClarity ends the classes, we refund the fee for the portion of the syllabus not yet completed, calculated pro-rata.

Missed and cancelled classes

• There is no compensation for classes cancelled from either side.
• We request regular attendance. Health-related absences are fully understood — please inform us as early as you can.
• No classes are held on major festivals and government holidays, as per the school calendar.
• Extra classes may be arranged when needed (for example, to keep portions on track), and are communicated in advance.

If you decide to stop

Please inform us in writing on WhatsApp or email so we can close your schedule. No further term fees will be due after you stop; fees already paid are not refunded.

How a refund is paid (when applicable)

• Within 14 days, to the account you paid from, in Indian Rupees (INR).
• The amount you receive in your own currency may differ slightly because of exchange rates and bank charges, which we cannot control.

Questions: WhatsApp +91 97918 47915 or email hello@conceptclarity.org.